Review for Momentum BMW Mini-Body Shop
Doug P. on 11/11/2015
Spoke with Doug's wife. She said this was the worst service they ever experienced. They took two and a half months to return the vehicle and it would not start and the engine light was on. They called multiple times and the staff never returned any of their calls. Both the first and second time they had their vehicle. The personnel listed a promise date that was the same date they took the vehicle in for service. When they pointed out the mistake, the staff member had no explanation for the error and made no effort the correct it. They chose this business because it is the only one that repairs Porsches in their area. The personnel will not give them a new promise date for the second trip either. They would not recommend this business to anyone.
Service Date: 11/07/2015
Review Created: 11/11/2015
This review was collected via phone interview by Customer Research Inc.