Review for Momentum BMW Mini-Body Shop
Ann D. on 12/29/2015
Ann said this business did a great job. Rich Thompson provided great customer service. They got her a discount. However, the repairs took forever mainly due to the insurance company and the adjustor who was being difficult. She was told the repairs would take less than a month but it ended up being 1 week and a half more than expected. Rich kept her in the loop of things all throughout the process. It as worth it because they did a great job and she will definitely be going back. She said she is now rethinking her insurance company because of this experience.
Service Date: 12/15/2015
Review Created: 12/29/2015
This review was collected via phone interview by Customer Research Inc.