Review for Momentum BMW Mini-Body Shop
Edmund N. on 11/19/2011
Edmund stated that he wasn't satisfied with the quality of the paint work because he found a crack in the paint around the headlights. The business mentioned that it would be fine because it had been clear coated. He was told that the vehicle had a life time warranty on the paint work and they could either take the vehicle back and redo it then or he could bring it back at his convenience to have it fixed. Edmund took the vehicle and is now worried about not having a loaner vehicle when he brings the vehicle back in to be redone. Other than the paint he mentioned that they did a very good job. He added that the business needs to make sure that their quality control is catching things like that before the vehicle moves on to be clear coated.
Service Date: 11/07/2011
Review Created: 11/19/2011
This review was collected via phone interview by Customer Research Inc.