Momentum BMW Mini-Body Shop


Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

2785 Reviews

95% Would Recommend
Latest Review 8 months ago

Review for Momentum BMW Mini-Body Shop
Gerald G. on 12/03/2013
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Gerald said the repair work was horrible initially. The vehicle had to go back and the work was fine after that. The repairs took an additional week because they had to wait for the insurance company to approve original parts as opposed to the reconditioned parts they originally approved. After that, the parts had to be ordered. He had to call them for updates more than they called him. The communication between the business itself, the affiliated parts department and other unspecified involved entities was confusing and dysfunctional. He would not recommend them for the reason mentioned.
Category: Collision
Service Date: 11/22/2013
Review Created: 12/03/2013
This review was collected via phone interview by Customer Research Inc.