Review for Momentum BMW Mini-Body Shop
Brenda W. on 05/03/2011
Brenda said she could not give them a rating of a 5 because her vehicle was not clean and ready when she came to pick it up. She stated the quality of the repair was excellent. She mentioned her vehicle was ready 1 week later than the original promise time because they found additional work with the hydraulics and she would not elaborate. She was not satisfied with the shop's communication because of the previously stated issues. She stated when she came to pick up her vehicle she had to leave it for an additional day to have it cleaned and to have the door fixed because it would not unlock. She would not elaborate on this issue.
Service Date: 04/25/2011
Review Created: 05/03/2011
This review was collected via phone interview by Customer Research Inc.