Review for Momentum BMW Mini-Body Shop
Eran K. on 05/20/2014
Spoke with Gili. She said the repairs took too long. This business originally told her the repairs would be done in 3 weeks, tops. The repairs took 40 days. Although the repairs were good she had to postpone her trip out of the country because of the delays. This business told her the delays were because they were having difficulties with the insurance as well as waiting for ordered parts. They would only text her and the messages were unclear. Duane would return her calls and kept her updated. She had to call the business a lot during the last two weeks to get information because the completion date kept being pushed back. She would not recommend them solely based on the timing it took to complete the repairs.
Service Date: 05/15/2014
Review Created: 05/20/2014
This review was collected via phone interview by Customer Research Inc.