Review for Momentum BMW Mini-Body Shop
Sandra R. on 08/04/2014
Sandra said this was her first accident and obviously this was a little stressful and she was dreading the whole thing. Nothing could have been easier. She got good directions on finding the business where a loaner was waiting for her. The agent assigned to the case was very informative, pleasant and everything went exceedingly smooth. She waited additional time because of a parts delay. She chose not to elaborate on how much longer because it was not an inconvenience for her. She does not recommend anyone to have an accident but if anyone does, this is the facility to go to.
Service Date: 07/29/2014
Review Created: 08/04/2014
This review was collected via phone interview by Customer Research Inc.