Review for Motorplex Auto & Heavy Truck Repair
Antoino H. on 05/24/2012
Antoino said he vehicle was not ready when promised and when he arranged to take in his vehicle, he made it very clear it needed to be ready the same day. His service advisor called him and said it would not be ready until noon the next day and at that point he got pretty irate because he was very clear with them. The mechanic stayed late to make sure his vehicle would be finished in the morning but he still ended up missing another day of work. His service advisor was a nice guy and still stayed calm and understanding even when he wasn't so happy with him, but it was a misunderstanding. The overall quality of the work was great and his vehicle is running great. He would use this business again.
Review Created: 05/24/2012
This review was collected via phone interview by Customer Research Inc.