ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 7 days ago
Donna T. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service, caring staff and excellent coffee."
I am always treated well at Patriot Auto and they do a wonderful job keeping my vehicle in good running order.
Vehicle: Toyota Camry
Service Date: 09/13/2017
Review Created: 09/15/2017 08:27 AM
Randy H. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Randy said they've always done what he asked at a reasonable price.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 08/03/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Payton P. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Payton said the technicians worked with her. They got the work done quickly at a good price.
Vehicle: Jeep Patriot
Category: Service
Service Date: 07/27/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Joesph P. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joesph said the service is always complete. They kept him updated on larger repair work to be done and they are friendly and family owned.
Vehicle: Ford Escape
Category: Service
Service Date: 07/27/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Hanna E. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super friendly staff and accommodating to strange circumstances"
Came in unannounced and was immediately greeted and helped by friendly staff, who were open to negotiations and did a really good job on repairs!
Vehicle: Chevrolet Sportvan
Service Date: 08/24/2017
Review Created: 08/24/2017 09:32 PM
George W. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Actuator issue "
I have a 2011 impala. a common problem with my vehicle is failure of the temp actuator. Seems to happen to everyone who owns the same car (2006-2011). I was quoted a very fair price for the repair/replacement and the service was much faster than I expected.The costumer service was great. I considered going to a dealership, but my final choice was my best choice; Will return for any and all other needed repairs.
Vehicle: Chevrolet Impala
Service Date: 08/18/2017
Review Created: 08/19/2017 07:19 PM
Steven C. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steven said this business was honest.
Vehicle: Dodge Pickup
Category: Service
Service Date: 08/15/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Ray K. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Repeat Customer"
Customer service in general is beyond what I expect. Dave and the staff are always respectful and explain everything. This is the second time I've sought out this shop for various repairs, and I will again next time. This particular visit, diagnosis was quick (couple of hours) and thorough (Dave literally showed me the diagnostics charts). Once I authorized the repair, they took care of it quickly. It's been a week and my problem has not reoccurred.
Vehicle: Chrysler Town & Country LWB
Service Date: 08/11/2017
Review Created: 08/15/2017 11:22 AM
Cindy R. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"FANTASTIC Service!"
Everyone was very accommodating and willing to work with my schedule as far as scheduling the repairs, dropping off my vehicle and picking it up. I would definitely recommend them as they are honest, hard working, and the mechanics have a lot of years of experience. I especially liked how they listened intently as to what the issues were and assured me they would try their best to fix everything vs the dealership who gave me the run-a-round, only to not fix my car and complain about how they didn't want to work on it cause "there are all these wires" running all over under the dash.
Vehicle: Lexus IS 250
Service Date: 08/11/2017
Review Created: 08/13/2017 08:26 PM
Rachel O. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rachel said David has always been very helpful. The customer service was good and she also liked their willingness to get things done.
Vehicle: Ford Escape
Category: Service
Service Date: 08/08/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Paul B. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Paul said he has been to this business before and he would recommend them for service.
Vehicle: Dodge Stratus
Category: Service
Service Date: 08/07/2017
Review Created: 08/10/2017
This review was collected via phone interview by Customer Research Inc.
Terry H. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another great honest inspection!"
Had a problem that could have been chased to the ends of the earth. They gave me there recommendations on all my choices and did not push anything. They definitely look at your best interest all the time. Thank you again!!!
Vehicle: Nissan Versa
Service Date: 08/04/2017
Review Created: 08/08/2017 02:42 AM
Keith K. on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"General maintenance"
Maintenance was scheduled and done in a timely matter. David was upfront on the cost and Brian performed the service. Iight add I have taken all if my vehicles to Brian be a repair/service he seems to be very thorough in every detail and I leave knowing the job was done right.
Vehicle: Nissan Titan
Service Date: 08/01/2017
Review Created: 08/02/2017 06:57 AM
Caitlin G. on 07/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Caitlin said she likes the customer service which is great. She needs to bring her vehicle back because it's doing the same problem. They're pretty genuine and she already has recommended this business.
Vehicle: Honda CR-V
Category: Service
Service Date: 07/24/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Steven B. on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Not only the the Hyundai fixed, but David gave me advice on what to watch for when buying a used vehicle engine wise.
Vehicle: Hyundai Santa Fe
Service Date: 07/20/2017
Review Created: 07/25/2017 10:35 AM
Cameron H. on 07/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Cameron said there wasn't much that the staff could do for his vehicle. He appreciates that they tried.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 07/24/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Andrew C. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Andrew said this business was great and they provided excellent service.
Vehicle: Ford Windstar Wagon
Category: Service
Service Date: 06/28/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Lydell S. on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lydell said the business kept him updated on the status of the work, they called first if there was an issue, and they provided a loaner to minimize the impact of not having his vehicle. They take good care of him.
Vehicle: Volkswagen Passat Wagon
Category: Service
Service Date: 07/20/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Jason S. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jason said they were very informative, and courteous. They did a great job working on his vehicle.
Vehicle: Jeep Commander
Category: Service
Service Date: 06/30/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
John B. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said this business is good. Todd goes the extra mile to give him the best service for the best value, he didn't try to rip him off and he loves them.
Vehicle: Chrysler 300M
Category: Service
Service Date: 06/29/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 186 in total