Philpott Ford Body Shop
Beaumont, TX 77708
15.6 miles away
Review for Philpott Ford Body Shop
Dale J. on 10/02/2012
Spoke with Sheryl. She said the work was fine but the communication about getting the loaner vehicle was a disaster. She was left waiting an hour for the person with the loaner to show up and then take her back where she came from. She missed a doctor's appointment because of the delay. She said they had to buff out a spot when she arrived. Also, she said she was not contacted during the repairs at all.
Service Date: 09/25/2012
Review Created: 10/02/2012
This review was collected via phone interview by Customer Research Inc.