Roosevelt Auto Body Collision 1 Northgate


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

1212 Reviews

98% Would Recommend
Latest Review 5 days ago
Aditya C. on 08/24/2016
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Aditya said everyone was nice and fast. His vehicle is doing well. They did not inform him about the repairs every week like they were supposed to.
Category: Collision
Service Date: 07/21/2016
Review Created: 08/24/2016
This review was collected via phone interview by Customer Research Inc.
Patrick H. on 08/24/2016
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Patrick said this business did what they said they would and they did it on time. They have fair prices and they did a good job. He would highly recommend them for service.
Category: Collision
Service Date: 07/25/2016
Review Created: 08/24/2016
This review was collected via phone interview by Customer Research Inc.
Salah S. on 08/24/2016
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Salah said it was excellent but he did have to wait a week to get an appointment.
Category: Collision
Service Date: 07/26/2016
Review Created: 08/24/2016
This review was collected via phone interview by Customer Research Inc.
Michael S. on 08/24/2016
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Michael said the business was quick and even finished two days ahead of what they expected. It was great.
Category: Collision
Service Date: 07/29/2016
Review Created: 08/24/2016
This review was collected via phone interview by Customer Research Inc.
Daniel M. on 08/23/2016
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Daniel said the business is incredibly friendly and helpful. There was no body work performed on the vehicle.
Category: Collision
Service Date: 07/29/2016
Review Created: 08/23/2016
This review was collected via phone interview by Customer Research Inc.
Margaret G. on 08/23/2016
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Margaret said everyone was friendly and accommodating. The front bumper piece did not fit perfectly with her vehicle. She was satisfied with the cleanliness of her vehicle but it was nothing thorough. The lady at the front desk was good about calling her back and scheduling. They let her know what was going on but she would have liked it if they had told her the front bumper piece would not fit perfectly.
Category: Collision
Service Date: 07/28/2016
Review Created: 08/23/2016
This review was collected via phone interview by Customer Research Inc.
Ray D. on 08/19/2016
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Ray said he had a good experience at the business. The repair took one day longer than expected. They squeezed him in for a window repair which he was very appreciative.
Category: Collision
Service Date: 07/26/2016
Review Created: 08/19/2016
This review was collected via phone interview by Customer Research Inc.
Kevin S. on 08/19/2016
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Kevin said this business left out a couple of screws after service. He only had some exterior work done. They did not provide any bodywork and the cleanliness of his vehicle was the same as when he took it in.
Category: Collision
Service Date: 07/26/2016
Review Created: 08/19/2016
This review was collected via phone interview by Customer Research Inc.
Linda D. on 08/19/2016
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Linda said she got her vehicle sooner than she thought. Shelby and Adam were great.
Category: Collision
Service Date: 07/31/2016
Review Created: 08/19/2016
This review was collected via phone interview by Customer Research Inc.
Jeffrey V. on 08/15/2016
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Jeffrey said they spoke with him and explained a few things. It was good.
Category: Collision
Service Date: 07/22/2016
Review Created: 08/15/2016
This review was collected via phone interview by Customer Research Inc.
Heraldo C. on 08/12/2016
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Heraldo said the repair they did was great but there are scratches on his vehicle away from the repaired area that were not there before. When he went to pick up his vehicle, they handed him the keys and it was not that it was hard to locate his vehicle but they did not go over the repairs with him or walk him to his vehicle. They did not explain the repair process to him but they have repaired his vehicle before.
Category: Collision
Service Date: 07/28/2016
Review Created: 08/12/2016
This review was collected via phone interview by Customer Research Inc.
Michael F. on 08/09/2016
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Michael said everything was fine and they were nice to work with.
Category: Collision
Service Date: 07/19/2016
Review Created: 08/09/2016
This review was collected via phone interview by Customer Research Inc.
Mel R. on 08/06/2016
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Mel said the business provided good service. She had to call them for updates.
Category: Collision
Service Date: 07/26/2016
Review Created: 08/06/2016
This review was collected via phone interview by Customer Research Inc.
Joseph B. on 08/06/2016
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Joseph said everything with this business went flawlessly. They got the job done on time and his vehicle looks great. The only issue was they took 2 days longer than he expected because they had to order a part for his vehicle.
Category: Collision
Service Date: 07/22/2016
Review Created: 08/06/2016
This review was collected via phone interview by Customer Research Inc.
Terrence R. on 08/06/2016
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Terrence said the service was very good. His vehicle was delayed by one day but he was not given a reason for the delay.
Category: Collision
Service Date: 07/18/2016
Review Created: 08/06/2016
This review was collected via phone interview by Customer Research Inc.
Hans I. on 08/06/2016
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Hans chose not to evaluate the quality of the paint work or the quality of the body work but said he has only had his vehicle back a week. Everything looks fine so far.
Category: Collision
Service Date: 07/29/2016
Review Created: 08/06/2016
This review was collected via phone interview by Customer Research Inc.
Jacob K. on 08/06/2016
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Jacob said there were 2 damaged parts to his vehicle. One wasn't covered by insurance and the other part was. The part that wasn't covered he told them not to repair but it was anyway. He was given a discount and he paid for the repairs. If he wasn't able to pay, it would've been a different story.
Category: Collision
Service Date: 07/29/2016
Review Created: 08/06/2016
This review was collected via phone interview by Customer Research Inc.
Brian A. on 08/06/2016
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Brian said he has no complaints about this business. They provided all the service and completed it faster than they promised. They are very professional.
Category: Collision
Service Date: 07/26/2016
Review Created: 08/06/2016
This review was collected via phone interview by Customer Research Inc.
Maria M. on 08/06/2016
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Maria said she was given a date of when her vehicle would be done and they took good care of her vehicle. They explained everything that was wrong with her vehicle and it all went smoothly. They did not have to keep her informed because she was already informed. She does not know about the appearance of this business or the personnel because her husband went in and she did not.
Category: Collision
Service Date: 07/28/2016
Review Created: 08/06/2016
This review was collected via phone interview by Customer Research Inc.
Michael T. on 08/06/2016
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Michael said this business did a good job.
Category: Collision
Service Date: 07/29/2016
Review Created: 08/06/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1212 in total