Roosevelt Auto Body Collision 1 Northgate


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

1271 Reviews

98% Would Recommend
Latest Review 4 days ago
Sylvia S. on 03/22/2017
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Sylvia said this facility was perfectly accommodating in every way. She was a little disappointed that they didn't clean her vehicle inside such as vacuuming it. There was a little lack of communication but just a little. She was happy enough and everything turned out great.
Category: Collision
Service Date: 02/21/2017
Review Created: 03/22/2017
This review was collected via phone interview by Customer Research Inc.
Chuck B. on 03/15/2017
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Chuck said the business did a great job.
Category: Collision
Service Date: 02/17/2017
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
Kristy S. on 02/27/2017
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Kristy said the business was friendly. She had no problems with them. The vehicle kept getting delayed but she thinks it was because of the parts. She never did get an explanation of their work.
Category: Collision
Service Date: 01/31/2017
Review Created: 02/27/2017
This review was collected via phone interview by Customer Research Inc.
Maryann Y. on 02/18/2017
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Maryann said she has been very pleased with the work and the friendliness of the staff. She appreciates Armando for cleaning her vehicle. He does a wonderful job.
Category: Collision
Service Date: 01/19/2017
Review Created: 02/18/2017
This review was collected via phone interview by Customer Research Inc.
Aaron F. on 02/12/2017
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Aaron said he had to go back to the business because they did not replace his taillight with a new one. His vehicle had dust on the inside from the work they had done on it when he got it back. He is less likely to recommend this business because of the reasons mentioned.
Category: Collision
Service Date: 01/20/2017
Review Created: 02/12/2017
This review was collected via phone interview by Customer Research Inc.
Alice W. on 02/12/2017
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Alice said they were excellent every step of the way. It was an excellent experience. The work was good, the communication was good and everything about them was top notch.
Category: Collision
Service Date: 01/20/2017
Review Created: 02/12/2017
This review was collected via phone interview by Customer Research Inc.
Armando V. on 02/10/2017
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Spoke with Marcus. He said the work they did looks great. They kept him updated, explained everything well and they were nice. The work was done quickly. They have already referred a family member to this business.
Category: Collision
Service Date: 01/17/2017
Review Created: 02/10/2017
This review was collected via phone interview by Customer Research Inc.
Jen A. on 02/09/2017
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Jen said the business was prompt and kept her informed. They even gave her a good price and a coupon for $100.
Category: Collision
Service Date: 01/27/2017
Review Created: 02/09/2017
This review was collected via phone interview by Customer Research Inc.
Joan M. on 02/09/2017
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Joan said her vehicle is beautiful and looks brand new.
Category: Collision
Service Date: 01/20/2017
Review Created: 02/09/2017
This review was collected via phone interview by Customer Research Inc.
Ronald V. on 01/21/2017
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Ronald said this business was prompt when the work was done. After they detailed the vehicle, it was vacuumed and cleaned. The work was well done. He was completely satisfied.
Category: Collision
Service Date: 12/19/2016
Review Created: 01/21/2017
This review was collected via phone interview by Customer Research Inc.
Antonio G. on 01/13/2017
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Antonio said the business was good and he had no problems with them.
Category: Collision
Service Date: 12/28/2016
Review Created: 01/13/2017
This review was collected via phone interview by Customer Research Inc.
Lauren F. on 01/12/2017
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Lauren said the business was good but they broke the panel next to the window roller.
Category: Collision
Service Date: 12/22/2016
Review Created: 01/12/2017
This review was collected via phone interview by Customer Research Inc.
David M. on 01/12/2017
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David said the service was great.
Category: Collision
Service Date: 12/30/2016
Review Created: 01/12/2017
This review was collected via phone interview by Customer Research Inc.
William M. on 01/11/2017
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William said his vehicle was one week late but he was not given a reason for the delay.
Category: Collision
Service Date: 12/27/2016
Review Created: 01/11/2017
This review was collected via phone interview by Customer Research Inc.
Linda F. on 01/11/2017
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Linda said the business was very courteous and did everything great. They are a great business.
Category: Collision
Service Date: 12/22/2016
Review Created: 01/11/2017
This review was collected via phone interview by Customer Research Inc.
Alex H. on 01/09/2017
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Alex said they were very attentive and also very organized. There was no body work done. They had to put on a hood. They got the work done in a timely manner. There was not paint work performed.
Category: Collision
Service Date: 12/29/2016
Review Created: 01/09/2017
This review was collected via phone interview by Customer Research Inc.
Erin O. on 01/09/2017
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Erin said the work was done great. They stayed on estimate. The service was done quickly and the process was easy.
Category: Collision
Service Date: 12/23/2016
Review Created: 01/09/2017
This review was collected via phone interview by Customer Research Inc.
Paul D. on 01/09/2017
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Spoke with Linda. She said the business provides good service and she is a happy customer.
Category: Collision
Service Date: 12/27/2016
Review Created: 01/09/2017
This review was collected via phone interview by Customer Research Inc.
Sheryl O. on 01/09/2017
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Sheryl said it was on time. They did a beautiful job and they're courteous. They're awesome. It is a super place and they're wonderful. It was her second time there.
Category: Collision
Service Date: 12/16/2016
Review Created: 01/09/2017
This review was collected via phone interview by Customer Research Inc.
Julia L. on 01/09/2017
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Julia said she was not completely satisfied with the overall experience because the communication was not very good. They did not do a good job cleaning the vehicle. They did not explain the repair process and they did not keep her informed.
Category: Collision
Service Date: 12/16/2016
Review Created: 01/09/2017
This review was collected via phone interview by Customer Research Inc.
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