Roosevelt Auto Body Collision 1 Northgate


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

1150 Reviews

98% Would Recommend
Latest Review about 1 month ago
Julie L. on 04/13/2016
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Julie said the staff at this business is excellent at communicating. They do excellent work and they are very, very nice people.
Category: Collision
Service Date: 03/21/2016
Review Created: 04/13/2016
This review was collected via phone interview by Customer Research Inc.
Diane J. on 04/11/2016
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Diane said the quality of the work was good. The facility was very helpful with the rental vehicle. The condition of the grounds and the waiting room was very comfortable and professional. The only update she received was when the repair was completed.
Category: Collision
Service Date: 03/31/2016
Review Created: 04/11/2016
This review was collected via phone interview by Customer Research Inc.
Baleva W. on 04/09/2016
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Baleva said his vehicle looks awesome. The customer service was awesome and the body work was beautiful. Whoever drove his vehicle while it was at this business, left a boot paint stain in his vehicle. He is convinced they were not aware of the paint on their shoes when they stepped in and he only wishes for them to fix it. In addition to this, he believes the vehicle was not properly aligned even thought the paperwork indicates that is was. It still pulls to the right when he is driving. He had not driven the vehicle for a while since the repairs due to his physical injuries and only until now that he began to drive he saw these two problems. He would simply like for them to fix it.
Category: Collision
Service Date: 03/18/2016
Review Created: 04/09/2016
This review was collected via phone interview by Customer Research Inc.
Allison L. on 04/08/2016
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Allison said this business was timely and easy to communicate with.
Category: Collision
Service Date: 03/15/2016
Review Created: 04/08/2016
This review was collected via phone interview by Customer Research Inc.
Jeffrey L. on 04/06/2016
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Jeffrey said he did not like the way this business kept him informed because they did not call him once. He had to keep calling them for status updates. They did a great job on his vehicle.
Category: Collision
Service Date: 03/24/2016
Review Created: 04/06/2016
This review was collected via phone interview by Customer Research Inc.
Maryann B. on 04/06/2016
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Maryann said the business did what they were supposed to do and she was satisfied with the service.
Category: Collision
Service Date: 03/18/2016
Review Created: 04/06/2016
This review was collected via phone interview by Customer Research Inc.
William H. on 04/04/2016
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William said they did everything they could and they were quick. There was a small problem and they worked really hard to rectify it. They were easy to work with.
Category: Collision
Service Date: 03/18/2016
Review Created: 04/04/2016
This review was collected via phone interview by Customer Research Inc.
Venkat C. on 04/04/2016
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Venkat said he was satisfied with the service the business provides. He had a great experience. They took care of everything and they were able to get him in immediately. He was pleasantly surprised they cleaned and vacuumed the inside of his vehicle. He did not expect that extra service.
Category: Collision
Service Date: 03/16/2016
Review Created: 04/04/2016
This review was collected via phone interview by Customer Research Inc.
Yemane G. on 04/02/2016
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Yemane said this business is doing a good job. He said his vehicle was 5 days late. He does not recall the reason for the delay.
Category: Collision
Service Date: 03/29/2016
Review Created: 04/02/2016
This review was collected via phone interview by Customer Research Inc.
Andrea N. on 04/02/2016
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Andrea said the business was easy to work with.
Category: Collision
Service Date: 03/30/2016
Review Created: 04/02/2016
This review was collected via phone interview by Customer Research Inc.
Linda S. on 04/02/2016
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Linda said this business did not give her a promise date on her vehicle and they told her they would not be able to contact her to update her on her vehicle so if she wanted information she would have to call them.
Category: Collision
Service Date: 03/16/2016
Review Created: 04/02/2016
This review was collected via phone interview by Customer Research Inc.
Frank A. on 03/27/2016
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Frank said the rear end of his vehicle was repaired but they did not repair the hinges or even offer to have it done at this business. When he got his vehicle back, it was dirty. They were having an issue getting the correct part and he had to wait an additional couple of days to be repaired.
Category: Collision
Service Date: 02/26/2016
Review Created: 03/27/2016
This review was collected via phone interview by Customer Research Inc.
David H. on 03/24/2016
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David said the business does a good job.
Category: Collision
Service Date: 02/29/2016
Review Created: 03/24/2016
This review was collected via phone interview by Customer Research Inc.
Chaanan M. on 03/23/2016
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Chaanan said they communicated well and did overall good work. Her vehicle was not done on time but they communicated it with her. They had to do some metal work they did not anticipate. She liked their scented candles.
Category: Collision
Service Date: 02/29/2016
Review Created: 03/23/2016
This review was collected via phone interview by Customer Research Inc.
Derek B. on 03/23/2016
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Derek said they were great on the follow up and the communication was outstanding. They did a couple of things without charging him. He had to call for the follow up on his vehicle but everything was fine.
Category: Collision
Service Date: 02/26/2016
Review Created: 03/23/2016
This review was collected via phone interview by Customer Research Inc.
Gregg T. on 03/23/2016
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Gregg said this business is really good with the customer service and the quality of the work. He has always been happy with them.
Category: Collision
Service Date: 02/29/2016
Review Created: 03/23/2016
This review was collected via phone interview by Customer Research Inc.
Jerry B. on 03/21/2016
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Jerry said they treated him well and immediately took care of him. He is unsure about keeping him informed during the process because it was not necessary since it was a three day job.
Category: Collision
Service Date: 02/29/2016
Review Created: 03/21/2016
This review was collected via phone interview by Customer Research Inc.
Sherry W. on 03/21/2016
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Sherry said this business was very efficient. They did a good job. The paint color was perfect. The service was excellent and the people are very nice.
Category: Collision
Service Date: 02/29/2016
Review Created: 03/21/2016
This review was collected via phone interview by Customer Research Inc.
Perry T. on 03/21/2016
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Perry said this business provided quality service work and the staff was very friendly. Adam and Shelby were particularly good.
Category: Collision
Review Created: 03/21/2016
This review was collected via phone interview by Customer Research Inc.
Heidi D. on 03/19/2016
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Heidi said this business did a great job, they got things done right away and her vehicle looks wonderful.
Category: Collision
Service Date: 02/24/2016
Review Created: 03/19/2016
This review was collected via phone interview by Customer Research Inc.
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