Superior Hyundai Of Beavercreek


Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5rating 4.54

403 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 4.214285/5Overall Rating 4.214285/5Overall Rating 4.214285/5Overall Rating 4.214285/5rating 4.214285
Original
Overall Rating 2.15385/5Overall Rating 2.15385/5rating 2.15385rating 2.15385rating 2.15385
92% Would Recommend
100% Business Response
Latest Review 1 day ago
Leona N. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Was extremely pleased with service!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/18/2017
Service Type: Repair
Review Created: 07/20/2017 03:08 PM
Michael L. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall services"
Completed recalls and provided complete details of the work performed.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/20/2017 01:45 PM
Verified Customer on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"professional treatment by employees"
satisfied
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/17/2017
Service Type: Repair
Review Created: 07/19/2017 01:17 PM
Verified Customer on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Always receive excellent service and the staff is awesome.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/12/2017
Service Type: Repair
Review Created: 07/19/2017 09:53 AM
Brenda B. on 07/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Service"
The staff was very courteous! I have to say it was much better this time than the last. They called me with results of what was found and gave me a detailed list of everything needed along with the cost. When I picked my car up we noticed that I had a back light out and they replaced it right on the spot! Great Service! They even washed my car this time! Thanks!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/19/2017 07:28 AM
Kenneth L. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Engine recall"
Excellent & accommodative
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/15/2017
Service Type: Repair
Review Created: 07/18/2017 05:31 PM
Nathan B. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
Perhaps the most considerate and capable car service staff I have ever encountered. Quick, efficient, and ready to assist!
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/18/2017 12:31 PM
ROBERT B. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Timely and excellent auto maintenance service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/17/2017 12:23 PM
Verified Customer on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"AWSUME"
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Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/08/2017
Service Type: Maintenance
Review Created: 07/15/2017 07:58 PM
Darrin B. on 07/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Time matters"
Just took an hour and a half for a schedule oil change.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/10/2017
Service Type: Maintenance
Review Created: 07/15/2017 05:53 PM
Keith M. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Available "
Got me in to fix my problem had called 2 other dealerships and I'd still be waiting
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/08/2017
Service Type: Repair
Review Created: 07/14/2017 05:38 PM
Verified Customer on 07/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast/friendly"
fairly quick-in/quick-out service
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 07/06/2017
Service Type: Maintenance
Review Created: 07/12/2017 06:58 PM
Verified Customer on 07/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
As always, greeted by pleasant staff. Service was completed in a timely fashion while I waited in the lounge room. Love the coffee machine!
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 06/30/2017
Service Type: Maintenance
Review Created: 07/05/2017 05:09 AM
Malanie H. on 07/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"45,000 service "
Everyone was helpful and friendly. Having a loaner car was critically important to me.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 06/24/2017
Service Type: Repair
Review Created: 07/01/2017 05:33 AM
Teresa F. on 06/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, caring workers. "
The staff! From sales to service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/24/2017
Service Type: Maintenance
Review Created: 06/30/2017 05:49 PM
Shannon C. on 06/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience."
Great service. Friendly & knowledgeable employees.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 06/28/2017
Service Type: Repair
Review Created: 06/30/2017 03:18 PM
Verified Customer on 06/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Great people
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 06/24/2017
Service Type: Maintenance
Review Created: 06/29/2017 10:55 AM
Robin D. ReScore Review on 07/02/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Response to the work done on my car"
The fact that the Service Manger took the time to read my survey and then look into what was done to my car and respond back is great customer service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/22/2017
Service Type: Repair
Review Created: 06/28/2017 01:42 PM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Oil Change"
People are always really nice, but our oil change took to long
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/22/2017
Service Type: Repair
Review Created: 06/28/2017 01:42 PM
Nathan D M. at Superior Hyundai Of Beavercreek responded on 06/28/2017

Hello Mrs Dewine, I wanted to thank you for filling out our survey as it helps us to better serve you and our other customers. Regarding your last visit you had with our service department, the reason it took an hour is we performed an oil change, tire rotation, completed a recall/update to the ECM of the vehicle and had the vehicle washed in our clean up department. I sincerly apologize that you feel it took to long for these things and I can assure you that we will do better by you and your husband in the future. If you have any other questions or concerns please feel free to reach out to me directly via email or by giving me a call. 
Thank you
Nathan Marcum
Service Manager
Superior Hyundai Beavercreek
9374290380

Nathan P. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change june 2017"
I was able to get in on a Saturday, the service was done thoroughly and quickly. Good value.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 06/24/2017
Service Type: Maintenance
Review Created: 06/27/2017 02:47 PM
Charles W. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and helpful employees."
Yes!!
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 06/23/2017
Service Type: Repair
Review Created: 06/27/2017 01:13 PM
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