Gardendale, AL 35071
12.0 miles away
Review for Tom Williams Collision Center
Danny H. on 08/12/2015
Danny said it took too long to get his vehicle back. There is still an issue with the parts not lining up. Where the bumper meets the frame, there is a little raised area, which he pointed out to them. Instead of taking five days it took ten days. He did not pick up his vehicle until the 14th day because he was out of town. The first time it was delayed because of additional damage and some parts did not come in as supposed to. It was one excuse after another. He was not able to track it on a daily basis and maybe it was posted three times over the 14 days. This business is not approved with a lot of insurance companies from what he gathers.
Service Date: 08/07/2015
Review Created: 08/12/2015
This review was collected via phone interview by Customer Research Inc.