Gardendale, AL 35071
12.0 miles away
Review for Tom Williams Collision Center
Nashanta H. on 05/06/2013
Nashanta said this business has had her vehicle for the last three months, the repairs aren't complete. She's not satisfied with the this business, they don't return her calls or keep her informed with the status of the vehicle. She doesn't understand why they went and got an estimate on the door handles and keys when they should have known the answers for this months ago since the accident occurred on the doors. She said she doesn't feel she was treated right because they choose not to communicate with her properly. If she calls and speaks to someone they never call her back but if she leaves a message they will call her back the next day. For these reasons, she won't recommend this business.
Service Date: 04/30/2013
Review Created: 05/06/2013
This review was collected via phone interview by Customer Research Inc.