Gardendale, AL 35071
12.0 miles away
Review for Tom Williams Collision Center
Jennifer G. on 06/27/2013
Jennifer said the quality of the work was done well but the time frame of the repairs took longer than she would have liked. The business told her the vehicle would be done in one day and it took a week for the repairs because additional damage was found and the insurance adjuster was on vacation. She was not kept updated on her vehicle. She had to call the business and get information, and when she did they were very informative. The communication was not the greatest for the reasons mentioned. When she dropped her rental vehicle off she left her garage door opener in it, but this business retrieved it for her and held on to it until they returned it to her. She is very appreciative of that.
Service Date: 05/31/2013
Review Created: 06/27/2013
This review was collected via phone interview by Customer Research Inc.