Gardendale, AL 35071
12.0 miles away
Review for Tom Williams Collision Center
Lesley G. on 08/07/2013
Lesley said it took 3 months before the repair was completed. She was not happy with the quality because after she picked up her vehicle, the taillight that they were to fix didn't work. The repair was done a month later than promised. They kept changing the days telling her different dates and not really giving her a reason for the delays. She had to be calling them on the process. No one informed her of the estimate until the very last day and there was no communication at all. For these reasons, she is not recommending this facility.
Service Date: 06/28/2013
Review Created: 08/07/2013
This review was collected via phone interview by Customer Research Inc.