Gardendale, AL 35071
12.0 miles away
Review for Tom Williams Collision Center
Stephen P. on 08/08/2013
Stephen said he was not completely satisfied overall or with the quality because the panel they worked on came out in worse shape than it went in. The valance and clips were missing. He was not given a promised completion time, but they had the vehicle for months. He was not kept adequately informed because they kept in touch in the beginning, but not toward the end. He was not satisfied with their communication because they did not return his last phone call. Mike was polite. He would not recommend them because of the lack of quality on the panel.
Service Date: 06/28/2013
Review Created: 08/08/2013
This review was collected via phone interview by Customer Research Inc.