Gardendale, AL 35071
12.0 miles away
Review for Tom Williams Collision Center
William B. on 10/31/2013
William said the communication between the service facility and the repair department was not very sharp. He said transferring his vehicle from one to the other created an extra trip he had to make and it was a bit of a drive for him. He was originally told the work would take a few days, but it took a week. When he went to pick his vehicle up it wasn't ready, so he had to wait an additional few hours while the facility completed the paperwork. He said it was not a big deal.
Service Date: 10/24/2013
Review Created: 10/31/2013
This review was collected via phone interview by Customer Research Inc.