Gardendale, AL 35071
12.0 miles away
Review for Tom Williams Collision Center
Mallory A. on 11/04/2013
Spoke with Madison. She said the vehicle took a lot longer than they said it would and it had glass in the vehicle. The vehicle was 2 weeks longer than promised because they had to wait on the insurance company. She was not adequately informed during the repair process because they kept giving her the runaround and told her she would get a loaner vehicle but never did. She said she would not recommend this business to others because of how long it took and by them giving her the runaround.
Service Date: 10/24/2013
Review Created: 11/04/2013
This review was collected via phone interview by Customer Research Inc.