Gardendale, AL 35071
12.0 miles away
Review for Tom Williams Collision Center
Laquita I. on 02/18/2014
Laquita said the repair of the vehicle took 66 days to be completed and she had to call them to get information on the repair. The repair had been scheduled for 2 to 3 weeks to be completed. When the vehicle was broken down to be repaired more damage was found. There was also a delay getting the parts to complete the repair. She had to call them to get more information on the repair. The communication regarding the repair from the facility could have been better.
Service Date: 01/31/2014
Review Created: 02/18/2014
This review was collected via phone interview by Customer Research Inc.