Tom Williams Collision Center

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1972 Reviews

94% Would Recommend
Latest Review over 1 year ago

Review for Tom Williams Collision Center
Viveka R. on 05/03/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Parker. He said the business replaced the bumper and did a great job. It looks perfect. He would not go anywhere else. He mentioned he is disappointed with the affiliated dealership where he purchased the vehicle about a month before the repairs were needed. When he purchased it, the vehicle was listed as being a Certified Pre-owned vehicle with only 12,000 miles on it and the CarFax indicated it was a great vehicle. However, that was not the case. When this business was replacing the bumper, they discovered the hood, front and rear bumpers, right quarter panel and right door had all been repainted. He expects better from a BMW dealership.
Category: Collision
Service Date: 04/30/2012
Review Created: 05/03/2012
This review was collected via phone interview by Customer Research Inc.