Gardendale, AL 35071
12.0 miles away
Review for Tom Williams Collision Center
Patricia A. on 06/28/2011
Patricia stated that the repairs took an extra three weeks. She was not informed that there was going to be a delay until she called the business. At that time, she was informed that more parts needed to be ordered and that the business was very backed up due to local tornadoes. She had to initiate all contact with the business regarding the repairs. The estimate for the work did not include $4000 worth of repairs, so it had to be done over. Due to this experience, she will not recommend this business.
Service Date: 05/31/2011
Review Created: 06/28/2011
This review was collected via phone interview by Customer Research Inc.