Charlotte, NC 28273
11.9 miles away
Review for Town & Country Ford Body Shop
Tracy R. on 08/10/2013
Tracy said this business was very helpful. They took care of everything. She said when she picked up the vehicle she had to take the vehicle back immediately because one of the headlights was out and they fixed it immediately. It was fixed within ten minutes. There also was a dent in the hood that she had to take it back for which she said was an easy miss since they were working on front of the vehicle with the hood up. She said she really appreciates Ms. Sherry so much. She went above and beyond to assist her. She worked with her busy schedule, had everything ready for her and even took care of getting her a rental vehicle. She was amazing and helpful through everything and always did what she said she was going to do. They had her vehicle ready sooner than she expected. She also mentioned everybody she spoke with was very nice, professional, and helpful. She said although she hopes she is never put in a situation like this again, if she is this business is the first place she will go.
Service Date: 07/18/2013
Review Created: 08/10/2013
This review was collected via phone interview by Customer Research Inc.