Charlotte, NC 28273
11.9 miles away
Review for Town & Country Ford Body Shop
Joy D. on 06/07/2011
Spoke with April. She said the hood was not lined up properly and there are bubbles in the paint which will eventually chip and peel. She will be bringing the vehicle back to have the problems corrected. She was not kept adequately informed. They did not contact her with updates during the repair process. She was not satisfied with the communication. She asked them to check a scraping noise which seemed to be associated with the brakes. They ignored her request. When the vehicle was returned to her, the console was dirty and the leather was stained. She would not recommend them for the reasons previously stated.
Service Date: 05/27/2011
Review Created: 06/07/2011
This review was collected via phone interview by Customer Research Inc.