Charlotte, NC 28273
4.0 miles away
"Nice technician. Professional and friendly."
Review for Town & Country Toyota Body Shop
Kathryn B. on 07/19/2011
Kathryn said she did not rate her overall experience with this business higher, because her vehicle wasn't ready when promised. She remarked she got her vehicle back 2 weeks late. She explained she knows they had to order a lot of parts, but she wasn't given a specific reason for the delay. Kathryn stated they first told her she would get her vehicle back a week late, and then after the week passed she was told she would get it back in a few days. Kathryn was without a vehicle during the repair process, because she didn't have vehicle rental coverage with her insurance company. She commented this business was great, and they returned all of her calls. She added she had to return to this business for them to install another part that was being delivered, but this did not bother her because she got her vehicle back while they were waiting for the part to be delivered.
Service Date: 06/30/2011
Review Created: 07/19/2011