Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Steve K. on 06/16/2015
Steve said his overall experience was not good. The business told him his vehicle was ready so he went to pick it up, but there was a piece missing from the bumper and they did not do the 25,000 mile checkup or change the tires that he requested for them to do. He chose not to specify if the vehicle was ready when promised. The business knew the vehicle was not completely repaired, but they let him take it anyway and he is taking it back tomorrow. He was not kept informed and he does now know why. He was not satisfied with the way he was treated for the reasons mentioned. The personnel also did not communicate very well. He would not recommend this business based on this experience.
Service Date: 06/12/2015
Review Created: 06/16/2015
This review was collected via phone interview by Customer Research Inc.