Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Kathy C. on 07/03/2015
Kathy said the business took longer than she expected. She had no idea why there was a delay or exactly how much longer it was delayed by. There was confusion around the insurance and the business added to the confusion. She talked to the estimator and asked him if she could have her oil changed before she came in to pick up her vehicle because her check engine light was on. He told her it was no problem and it would be free. When she picked up her vehicle, she confirmed with the business there was an oil change done. She said she noticed the next service sticker had not been replaced and she called to the business. There was no record there was an oil change.
Service Date: 06/30/2015
Review Created: 07/03/2015
This review was collected via phone interview by Customer Research Inc.