Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Lisa C. on 12/30/2015
Spoke with Lisa's husband. He said everything at this business was great. He chose not to elaborate if the vehicle was ready when promised. His vehicle was not completed in the timely manner that he would have liked, but it was an insurance claim. It did not really affect him so much since his rental vehicle was taken care of. An employee, Eric, helped him and was very nice. He had one time told him his vehicle would be ready in another few days. He did not call the employee back because he did not want to push him. He would rather him have more time to do a better job on the vehicle. In addition, the employee kept in touch the whole time. He has a Toyota and purchased his vehicle at this facility, and that was the number one reason he chose them for service. They are also very convenient to get to from where he works. He said he thinks they did a great job and he was very pleased with the work. His vehicle looks great.
Service Date: 12/23/2015
Review Created: 12/30/2015
This review was collected via phone interview by Customer Research Inc.