Charlotte, NC 28273
4.0 miles away
"Nice technician. Professional and friendly."
Review for Town & Country Toyota Body Shop
Chad P. on 01/28/2016
Spoke with Chad's wife. She said they were very unsatisfied with their experience with this business. Their vehicle had ripples in the paint so they asked them to redo the paint job. They had to leave their vehicle another day. The representative did not apologize for the situation and had no remorse for the problem. They went back the next day only to realize their rubber mats were gone. When they complained to an employee, he brought them someone else's mats. She said the person that did the estimate was terrible. They would not refer anyone to this business. She said the director of the office was nice to them.
Service Date: 01/25/2016
Review Created: 01/28/2016
This review was collected via phone interview by Customer Research Inc.