Town & Country Toyota Body Shop


Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

2267 Reviews

96% Would Recommend
Latest Review about 1 month ago

Review for Town & Country Toyota Body Shop
Mike B. on 02/27/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Mike said the body work looked great, but they took twice as long, than he expected. He was told the repairs would take 6 weeks and they had it for 16 weeks. There were personnel changes and issues with getting started with the repairs. He was very frustrated but Ed, the service manager compensated him. He was given credit at the business and everything turned out fine. He had to call them to get the information on his vehicle. Their email system would only send updates every 3 weeks. He would have liked if they had called more frequently or if the emails had been sent once every week.
Category: Collision
Service Date: 02/10/2016
Review Created: 02/27/2016
This review was collected via phone interview by Customer Research Inc.