Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Ashley H. on 11/15/2012
Ashley said there was trouble with the other party's insurance company and Justin was amazing the whole time. He kept her informed about what was going on with the vehicle and the payment status. He gave her a 10 day grace period to wait for the check from the adjustor. She said it was awesome. The repair cost $7,000, but the insurance company only sent a check for $5,000 and she didn't have the money for that. She said she gave him the check for $5,000, and he gave her the grace period so she could have her vehicle and bring in the check when the insurance company sent the balance. She said Justin was incredible.
Service Date: 11/12/2012
Review Created: 11/15/2012
This review was collected via phone interview by Customer Research Inc.