Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Ruby R. on 04/17/2013
Ruby said she enjoyed their attitude. They consistently communicated with her to keep her informed. They were good about calling her when additional damage was found after the initial evaluation. They called the insurance company to report the additional damage. She mentioned she was really pleased. She didn't have to worry about calling back to the insurance company or about getting home and then having to return the vehicle because of the additional damage. They returned her rental vehicle for her. She said she enjoys their customer service. They were good at repairing everything that needed repair. They did what they said they would do. That's the most important thing to customers. As a woman and as a senior citizen, their diligence was real important. Their customers need things like this and someone who will reach their hand out to help. She added she is thankful to them and hopes they stay in their location. She prays she doesn't have another accident, but the business is great.
Service Date: 04/11/2013
Review Created: 04/17/2013
This review was collected via phone interview by Customer Research Inc.