Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Celeste G. on 04/12/2011
Celeste said she was not satisfied with the thoroughness of the person that prepared her estimate. She called this business and set up an appointment for an estimate, but when she arrived the person she spoke with told her that the insurance company does estimates, not this business. Celeste wishes the person she spoke with on the phone had told her they don't do estimates because she wouldn't have gone to them. This was the only negative during her experience with this business, and it wasn't an inconvenience going to them for the estimate because she was in the area. It wasn't a big deal. Celeste pointed out the person wasn't the person who helped her with her experience with this business. She thinks the person who helped her was Alan, and he was excellent. She appreciated Alan being so helpful and thorough. This business did an excellent job. She will highly recommend this business to others.
Service Date: 03/31/2011
Review Created: 04/12/2011
This review was collected via phone interview by Customer Research Inc.