Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Shelley F. on 04/21/2011
Shelley said they didn't call during the process and she had to call them to find out if it was ready, so that was one thing that could have been done differently. She had to call a couple times because she couldn't reach the person she needed to speak with to find out if it was ready, but they'd explained in advance what they'd be doing. The gentleman she worked with was very nice and very helpful. This business had done good work for her before, that's why she came back, and she'd definitely return. One other small thing was a small dark spot on the driver's seat. Shelly didn't know if it was ink or paint, but it wasn't there before, and she didn't notice it until she got home. Overall the work was excellent and they were great.
Service Date: 04/14/2011
Review Created: 04/21/2011
This review was collected via phone interview by Customer Research Inc.