Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Norman H. on 12/15/2011
Norman said he was not given a time for when the vehicle would be ready. The rental vehicle company told him the repairs should take 2 days and the business told him the repairs should take a week. The repairs took 13 to 17 days because of a parts delay. He said he was happy with the work, but it took longer to get done than he thought it would. He was kept averagely informed during the repair process because he had to call the business. Because of this the business's communication was only average. He said he loves the affiliated service department.
Service Date: 11/29/2011
Review Created: 12/15/2011
This review was collected via phone interview by Customer Research Inc.