Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Kenneth H. on 04/25/2011
Kenneth said the business told him on two different occasions that his vehicle was ready but it was not. The third time he was told his vehicle was ready he ended up waiting for them to finish up the repairs. The paint was mismatched and there was a lot of additional work that needed to be done. The delay ended up being nearly a week. The poor communication from the shop and the individual who prepared his estimate kept the visit from being satisfactory. It was a lot of wasted time and an inconvenience for Kenneth and his wife. He doubts he would go back to the business.
Service Date: 04/15/2011
Review Created: 04/25/2011
This review was collected via phone interview by Customer Research Inc.