Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Carolyn P. on 09/21/2013
Carolyn said she was confused about some of the repairs because they differed from what was on her estimate. They ended up charging more for some of the parts and they told her it was because they missed putting a piece on her estimate. That confused her because it was a big repair that they missed and she doesn't understand how they missed it initially. For this reason she wasn't satisfied with her estimate. She said she was somewhat satisfied with their communication, they could've communicated a little better about the estimate.
Service Date: 09/18/2013
Review Created: 09/21/2013
This review was collected via phone interview by Customer Research Inc.