Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Gerald L. on 10/02/2013
Suzanne said Gerry the service advisor very informative and kept her in the loop. He was easy to talk to, easy to reach and returned her calls within minutes. He made everything easy and organized everything. He took care of all her insurance steps so she didn't have to do anything. He dealt with the other person's insurance. He arranged her rental vehicle and took it back when she picked up her vehicle. He is the only one she had contact with. He had the vehicle cleaned by bringing in a detailer to detail her vehicle and her vehicle looks fantastic. It looks like a brand new vehicle. He deserves a raise. He said it would take 2 weeks and it was completed exactly on the day.
Service Date: 09/30/2013
Review Created: 10/02/2013
This review was collected via phone interview by Customer Research Inc.