Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Shelly C. on 02/27/2012
Shelly said there was a lack of communication and they did not follow up with her. Her vehicle was a week or two late because of issues with the communication, but she chose not to elaborate further. She had to pay the rental for 4 or 5 weeks. She said one of the guys who looks over the State Farm claims was so bad that his manager had to take over for him. She wasn't satisfied with the way she was treated because of the lack of communication. She wouldn't recommend them to others based on this experience.
Service Date: 02/21/2012
Review Created: 02/27/2012
This review was collected via phone interview by Customer Research Inc.