Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Jr.,Frank R. on 06/07/2011
Spoke with Yohanna. She said she was satisfied with the quality of the repair, however, she wasn't happy with the way her vehicle was returned to her. Her vehicle is a brand new 2011 and it only had 800 miles on it when she got into the accident. She never opened her windows the whole time she has had it, so there wasn't any dust anywhere inside her vehicle when she brought it to the business. When she got it back, there was pollen all over the vehicle. She also wasn't happy about the fact that her GPS said someone drove her vehicle to South Carolina. She has never driven her vehicle out there, so she is concerned about why it is saying that it has. She added that Randy and the secretary, Sandy Cooper, were totally awesome.
Service Date: 06/03/2011
Review Created: 06/07/2011
This review was collected via phone interview by Customer Research Inc.