Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Jason B. on 06/13/2011
Spoke with Tannis. She said she rates her overall experience a 1 because they didn't return her calls and because of the time it took for the repair. She was not satisfied with the quality of the repair because they damaged the inside of the vehicle, where they scratched the front panel. The promised time was one week but they kept the vehicle for a month and never returned her calls. Tannis said the first estimate was $5,200, then they added $2,000 and later added yet another $2,000 more. She was not happy with the treatment and communication because she felt that as a woman, they ignored her concerns. Due to this experience she will not recommend this facility.
Service Date: 05/25/2011
Review Created: 06/13/2011
This review was collected via phone interview by Customer Research Inc.