By Amy H. in Urbana, IL
Thank you for taking such good care of me, Sabreena!
By Verified Customer in Mahomet, IL
Resolved issue right away. Very happy with service
By Joe P. in Savoy, IL
The service rep followed the plan for the 30k mile check-up, didn't push other services on me (like other dealers do sometimes) and all was good!
By Verified Customer in Champaign, IL
Doug was very friendly from the get go. He didn’t make me feel like what was wrong with my car was nothing to worry about or anything. He kept me up to date on what was happening omg with care at every step and was really great at getting my claim covered. I would recommend service here for anyone with any issues.
By Jerry F. in Il, IL
The service advisor Doug V. Does a great job!!
By Cynthia G. in Champaign, IL
I took my car in on Labor Day. I have special needs and was taken care of. I even test drove a car. I may upgrade soon.
By Cindy C. in Tuscola, IL
Great customer and friendly service as always. Dropped off my vehicle first thing in the morning and was able to pick it up by mid-afternoon which worked out great for me.
By Rebecca R. in Champaign, IL
Service advisor was so nice. Kept me informed through the whole repair process
By Verified Customer in Champaign, IL
The service is good, but very expensive.
By Dawn W. in Urbana, IL
I bought my car here. The Service is great and can be trusted.
By Mona K. in Loda, IL
They did a great job of getting me in and out since i had to wait for my car.
By Verified Customer in Mahomet, IL
It did not take long at all for the oil change and overall inspection.
By Christie F. in Villa Grove, IL
Doug was very nice service tech nice facility
By James G. in Rantoul, IL
Napleton's has always treated me fairly. They provide prompt service with real good communication. JG
By David M. in Urbana, IL
Ddoug went over the repair they made (screw in a tire), explained how they fixed it. There was no charge because of the service benefits that were included in our purchase of the car.