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SureCritic / Hyundai Dealer / Napleton's Hyundai of Urbana
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Napleton's Hyundai of Urbana

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,641 Reviews)
73
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Score Details

5 stars
80%
4 stars
10%
3 stars
4%
2 stars
2%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
76
Total ReScores™
4.9
ReScore™ Average
73
Net Promoter Score ®

Business Details

About

Napleton's Hyundai Of Urbana is staffed with expert technicians who provide the highest quality Hyundai repair and maintenance. Napleton's Hyundai Of Urbana is staffed with expert technicians who provide the highest quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(217) 367-1222
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 3:00 PM
Sun
closed
* Central Time (US & Canada)
1111 O'Brien Drive Urbana, IL 61801
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,641 Reviews)
Write a Review
Recent Reviews
AL
gravatar
Anthony L.
Danville, IL
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
One small issue in an otherwise perfect experience.
Everything related to the customer waiting area, the service, and the work done to my vehicle was perfect as usual except for one item. The windshield washer fluid reservoir was empty, even though the maintenance report said that all fluids were topped off. I think this is the first time I've had a less than 5 star experience here, being a regular customer for seven or eight years, but it's still probably a 4.8.
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