By Verified Customer in Midlothian, VA
Work was done in the time quoted. They alerted me to a faulty signal on the dash.
By Verified Customer in Midlothian, VA
The service team was always amazing. It has been reinforced and It’s even better. The renovation is a great opportunity to see their adaptability, their creativity and their professionalism. From the moment you park your vehicle to the moment you're invited to pick it up, they're up running, updating you on...more
By Verified Customer in Midlothian, VA
Have been dealing with Pearson Hyundai exclusively since 2010. Am very pleased with sales and service.
By KONRAD O. in Richmond, VA
Hi There, The service I received from Mr. Richardson and the Service Team is shifting my perception regarding the visiting car dealership. My vehicle had transmission issues, so I went online to schedule an appointment. The next opening was approximately two weeks out. I decided to call, and a very profess...more
By Verified Customer in Midlothian, VA
I was greeted as soon as I pulled up and the staff was helpful and friendly. The waiting room was comfortable and well stocked with drinks and snacks, which made for a pleasant wait.
By ALEXANDRA D. in Richmond, VA
My car wasn't starting and Pearson was able to get me in next day. Another dealer told me I had to wait a month. I was very satisfied with the customer service and they were able to fix the issue on the first try.
By Imani F. in Richmond, VA
Great customer service and he helped me get exactly what I was looking for!
By Verified Customer in Midlothian, VA
I brought my car in for the recall and was pleased that I was able to have my regular service completed too. I had some concerns and they went over and above to check them out.
By Verified Customer in Chesterfield, VA
Man that greeted me was very nice and helpful. He also wrote my order up.
By Anita H. in Fredericksburg, VA
I recently took my Equus to Pearson Hyundai. My sound system sounded terrible. Krystal Woodson in the service department explained everything to me, and was very patient with me and my frustration with my problem. The technician that worked on my car was David. I can't say enough good things about how please...more
By GWENDOLYN J. in Crewe, VA
Be with Hyundai for 20 years like their vehicle and safety features. Just please all around. Ive had just about all styles.
By ERIN C. in Powhatan, VA
I was very pleased with my recent service. Jonathan Kidd was my service advisor and we had to reschedule after having the vehicle there most of the day, but when I brought it in the next week for what I thought was a 72 hour drop off, he said he was going to try to get my work done quickly. They were fast, pleasant to work with, and I was very pleased.
By Verified Customer in Richmond, VA
Space was clean and comfortable to wait. Service was prompt and had all questions answered very knowledgable and proffesional tech!!! Thank you
By KENNETH A. in Richmond, VA
The staff at Pearson Hyundai always display professionalism as well as excellent service! Kenneth A
By KARMON C. in Richmond, VA
I was in a quandary and wasn’t able to get an appointment, so they squeezed me in and told me that it would be 1-2 weeks before it would be ready. Dropped it off on Tuesday and it was ready on Thursday.