DYNAMIC REVIEWS
  04/12/2023
Good experience

By Verified Customer in Midlothian, VA

Work was done in the time quoted. They alerted me to a faulty signal on the dash.

VEHICLE:
2011 ELANTRA

CATEGORY:
Service
  04/01/2023
Great team work! excellent service!

By Verified Customer in Midlothian, VA

The service team was always amazing. It has been reinforced and It’s even better. The renovation is a great opportunity to see their adaptability, their creativity and their professionalism. From the moment you park your vehicle to the moment you're invited to pick it up, they're up running, updating you on...more

VEHICLE:
2022 SANTA FE

CATEGORY:
Service
  04/01/2023
Service quality survey

By Verified Customer in Midlothian, VA

Have been dealing with Pearson Hyundai exclusively since 2010. Am very pleased with sales and service.

VEHICLE:
2017 ELANTRA

CATEGORY:
Service
  03/28/2023
Highly informative and friendly service changed my perception

By KONRAD O. in Richmond, VA

Hi There, The service I received from Mr. Richardson and the Service Team is shifting my perception regarding the visiting car dealership. My vehicle had transmission issues, so I went online to schedule an appointment. The next opening was approximately two weeks out. I decided to call, and a very profess...more

VEHICLE:
2018 TUCSON

CATEGORY:
Service
  03/25/2023
Friendly customer service

By Verified Customer in Midlothian, VA

I was greeted as soon as I pulled up and the staff was helpful and friendly. The waiting room was comfortable and well stocked with drinks and snacks, which made for a pleasant wait.

VEHICLE:
2021 KONA

CATEGORY:
Service
  02/18/2023
Service

By ALEXANDRA D. in Richmond, VA

My car wasn't starting and Pearson was able to get me in next day. Another dealer told me I had to wait a month. I was very satisfied with the customer service and they were able to fix the issue on the first try.

VEHICLE:
2021 ELANTRA

CATEGORY:
Service
I recommend buying a car from kevin jenkins!

By Imani F. in Richmond, VA

Great customer service and he helped me get exactly what I was looking for!

CATEGORY:
Service
  01/30/2023
Excellent customer service

By Verified Customer in Midlothian, VA

I brought my car in for the recall and was pleased that I was able to have my regular service completed too. I had some concerns and they went over and above to check them out.

VEHICLE:
2022 ELANTRA HEV

CATEGORY:
Service
  01/14/2023
Customer service

By Verified Customer in Chesterfield, VA

Man that greeted me was very nice and helpful. He also wrote my order up.

VEHICLE:
2011 SANTA FE

CATEGORY:
Service
  01/01/2023
This place is fantastic!!! equus repaired

By Anita H. in Fredericksburg, VA

I recently took my Equus to Pearson Hyundai. My sound system sounded terrible. Krystal Woodson in the service department explained everything to me, and was very patient with me and my frustration with my problem. The technician that worked on my car was David. I can't say enough good things about how please...more

CATEGORY:
Service
  12/03/2022
Great experience hyundai you can rely on. the standby their vehicles.

By GWENDOLYN J. in Crewe, VA

Be with Hyundai for 20 years like their vehicle and safety features. Just please all around. Ive had just about all styles.

VEHICLE:
2020 PALISADE

CATEGORY:
Service
  11/22/2022
Quick appt! great service.

By ERIN C. in Powhatan, VA

I was very pleased with my recent service. Jonathan Kidd was my service advisor and we had to reschedule after having the vehicle there most of the day, but when I brought it in the next week for what I thought was a 72 hour drop off, he said he was going to try to get my work done quickly. They were fast, pleasant to work with, and I was very pleased.

VEHICLE:
2021 PALISADE

CATEGORY:
Service
  10/22/2022
Quick professional

By Verified Customer in Richmond, VA

Space was clean and comfortable to wait. Service was prompt and had all questions answered very knowledgable and proffesional tech!!! Thank you

VEHICLE:
2019 SONATA

CATEGORY:
Service
  10/22/2022
Maintenance upkeep!

By KENNETH A. in Richmond, VA

The staff at Pearson Hyundai always display professionalism as well as excellent service! Kenneth A

VEHICLE:
2022 KONA

CATEGORY:
Service
  09/19/2022
In and out

By KARMON C. in Richmond, VA

I was in a quandary and wasn’t able to get an appointment, so they squeezed me in and told me that it would be 1-2 weeks before it would be ready. Dropped it off on Tuesday and it was ready on Thursday.

VEHICLE:
2020 PALISADE

CATEGORY:
Service