The customer service has been nothing but amazing every time I bring my vehicle for service at Braman
Genesis. My service advisor Sergio is very professional, attentive and helpful which always does provide a positive outcome during the service visit. Always willing to answer any question or concerns, will keep you updated throughout the entire process. He goes above and beyond in giving a complimentary wash once it’s ready to pick up. Sergio is a great asset to the company and make your visit a blissful and efficient one! I’d recommend Braman Genesis for your service needs and wouldn’t go elsewhere!
The sales person, Meshi, was very knowledgeable and professional during the purchasing interaction wi
th us, she was very patient and accommodating with all our needs. She took the time to explain carefully all the vehicle functions and both my wife and I drove the car and we loved it. It was a fast process, we purchased the car in 24 hrs. After the purchase Meshi was very kind to organize an additional detailing of the vehicle as per our request. The only negative comment would be that the financial person was very aggressive in trying to sell additional warranties, it seemed annoyed that we did not purchase any. We love our car and when we are ready for the next Genesis we will certainly contact Meshi at Lehman Genesis.