Hello Yliana, Nothing is more important than the safety of Genesis guests. We are very disappointed to hear about the challenges you've faced with your GV70 . We would like to encourage you to reach out to our Customer Care team at (844)-340-9741, to discuss this matter with a corporate representative. Thank you for reaching out. ^cc
Hello, thank you for providing us with that information. We have escalated your concerns to one of our case managers for further assistance. Please allow approximately 1 to 2 business days for contact. Thank you. ^cc