Always listens to what customer request and provides good service in a timely manner. Will notify cu
stomer of any issues that may present trouble in the future so you can be planning when
and how to do necessary repairs.. Honest service and dependability.
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I dropped my vehicle at Tom Dunn Automotive and am very pleased with the costumer service as well as
the timely manner in which it was prepared. I was given an explanation of the repair and the many steps taken to assure it was done properly. I trust Tom Dunn Automotive for all our vehicles to be serviced. They are trustworthy for sure!!
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The repair was for an AWS, security system, reflashing. Wellman's did the repair in one day in charge
less than a hundred bucks. BMW wanted almost a thousand dollars.
Unruh Automotive has worked on my 2007 Chevy Suburban three different times performing repairs. Each
occasion has been fantastic and Ken is great to deal with. The work was top notch, the pricing is fair and everything is up front. I can't say enough great things about this shop and their work. Highly recommend!
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We were travelling from Colorado to New Branunfels when we developed a radiator leak on December 28th
in Lubbock.
Initially, we were going to rent a car to continue our trip and pick up our truck on the way back to Colorado, but Brandon's "squeezed" us into their shop and assured us the repairs would be done by 3 PM and they were.
In addition, their staff drove us to lunch, while we waited for the repairs to be completed.
We enjoyed the balance of our trip without incident due to Brandon's profressionalism and prompt service.
If I lived in the Lubbock area, Brandon's would unequivocally be my "go to shop" for auto & truck repairs.
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Went for a family reunion from Missouri over memorial day weekend and as luck would have it we had so
me serious issues once we arrived. Called chelmont to explain what was going on and without hesitation they told me to bring my Expedition in. Never have I experienced service like this at an auto mechanic shop, Brakes, rotors and calipers were replaced and what you might think would be super expensive was priced just right along with the labor. Manny, Raul. Marty and David were phenomenal and instrumental in getting my vehicle fixed with the confidence of driving it back home to Springfield. You will not find better customer service at any other auto center especially when they make you feel like FAMILY. In a time were customer service has gone by the way side it was refreshing to see a business that cared and has taken Pride in what they do. Will recommend to friends and family, my only regret it that I can only give them 5 stars.
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