1050 Capitol Expressway Automall
San Jose, CA 95136
4.7
(6,968 Reviews)
ReScores™(273)
MC
Hyundai Sonata Hybrid died and needed to be towed to dealership
Henry Palacios worked with me over the phone and gave me an approximate date of when my car would be
looked at. He kept me apprised of the possible repairs needed, approximate costs and what was covered under my warranty. I have worked with Henry many times before and he goes the extra mile to make sure my car is taken care of in a timely manner. I am very happy to work with Henry as he is conscientious and hard working.
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4425 Stevens Creek Boulevard
Santa Clara, CA 95051
4.6
(3,630 Reviews)
ReScores™(282)
DS
great service experiance
I had some problems with my 2011Hyundai Sonata after major repairs were done by them for damage caus
ed by a theft of the car. I took it back to them to look at an Nick Collins took care of me. They took my car right away, did the additional repairs while I waited and now the car is running great. I would highly recommend them. They stand behind there work, are highly professional and do a really great job!
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Hyundai Fremont was great...however rest of Hyundai provided terrible service
Hyundai Fremont was great. Nick took care of the paint issue very efficiently once I went to Fremont.
The rest of Hyundai including Hyundai America call center and the case manager (Pamela) assigned and her supervisor was horrendous. San Leandro Hyundai also never followed through after they took the pictures...never submitted it to Hyundai. Stevens Creek Hyundai would also not help. This case took 3+ months to resolve because of complete incompetence elsewhere in the organization. I should've gone to Fremont Hyundai to begin with.
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Schedule an appointment they didn’t have me wait more than an hour for sercice like other dealerships
were i had appointment took 3 hours for service not here I waited for like 45 minutes
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