1 Stop Auto Repair


Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

147 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review almost 3 years ago

kim p. on 10/27/2014
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"friendliness"
Fast, friendly and economical
Vehicle: Ford Windstar
Service Date: 10/27/2014
Review Created: 10/27/2014 11:44 PM
Richard R. on 10/21/2014
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Richard said this business is pretty timely while servicing his vehicle. They do not lollygag around.
Vehicle: Chevrolet S10 Pickup
Category: Service
Service Date: 09/25/2014
Review Created: 10/21/2014
This review was collected via phone interview by Customer Research Inc.
Jackson V. on 10/17/2014
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Jackson said the staff is really professional and he gets straightforward service when he goes in.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 10/16/2014
Review Created: 10/17/2014
This review was collected via phone interview by Customer Research Inc.
Nathifa C. on 10/16/2014
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Nathifa said she is satisfied with the service she receives from this business.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 10/15/2014
Review Created: 10/16/2014
This review was collected via phone interview by Customer Research Inc.
Jerry M. on 10/16/2014
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Jerry said this facility got the job done quickly, did it right, professionally and did not mess around. Michael, who was at the front desk, was really nice as were the rest of the personnel.
Vehicle: Suzuki Samurai
Category: Service
Service Date: 10/15/2014
Review Created: 10/16/2014
This review was collected via phone interview by Customer Research Inc.
Dana S. on 10/10/2014
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Dana said that he was happy with everything at the business.
Vehicle: Honda Accord
Category: Service
Service Date: 10/03/2014
Review Created: 10/10/2014
This review was collected via phone interview by Customer Research Inc.
Roberto T. on 10/10/2014
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Roberto said he is always happy with the service and will continue to return.
Vehicle: Mazda B4000
Category: Service
Service Date: 10/06/2014
Review Created: 10/10/2014
This review was collected via phone interview by Customer Research Inc.
Desire B. on 10/08/2014
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Desire said this facility has always done a great job on her vehicle.
Vehicle: Mitsubishi Galant
Category: Service
Service Date: 10/03/2014
Review Created: 10/08/2014
This review was collected via phone interview by Customer Research Inc.
Linda C. on 10/06/2014
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Linda said the staff was very kind, she received good service and they were very prompt.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 10/03/2014
Review Created: 10/06/2014
This review was collected via phone interview by Customer Research Inc.
Aurthor S. on 10/02/2014
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Aurthor said it is a great business. They have fantastic service and the staff is great.
Vehicle: Ford Contour
Category: Service
Service Date: 10/01/2014
Review Created: 10/02/2014
This review was collected via phone interview by Customer Research Inc.
Chris R. on 09/25/2014
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Chris said he had the brakes replaced and they are still making a squealing noise. He is going to give it a few days to see if it goes away. He has already contacted the person he dealt with and was told to take the vehicle back if this continues.
Vehicle: Kia Optima
Category: Service
Service Date: 09/23/2014
Review Created: 09/25/2014
This review was collected via phone interview by Customer Research Inc.
Jaira D. on 09/25/2014
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Jaira said her experience with the facility was great and the staff there is very nice.
Vehicle: Ford Focus
Category: Service
Service Date: 09/24/2014
Review Created: 09/25/2014
This review was collected via phone interview by Customer Research Inc.
Jeremy R. on 09/22/2014
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Jeremy said he was happy the business got his vehicle fixed in just a couple of hours.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 09/15/2014
Review Created: 09/22/2014
This review was collected via phone interview by Customer Research Inc.
Kim P. on 09/17/2014
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Kim said they are awesome and she loves them. She gave a recommendation about them to someone in the middle of Walmart.
Vehicle: Ford Windstar
Category: Service
Service Date: 09/12/2014
Review Created: 09/17/2014
This review was collected via phone interview by Customer Research Inc.
Kedrick E. on 09/17/2014
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Kendrick said this business was quick with the service to his vehicle.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 08/25/2014
Review Created: 09/17/2014
This review was collected via phone interview by Customer Research Inc.
Marquita B. on 09/17/2014
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Marquita said they were finished in a timely fashion and the business did a good job.
Vehicle: Nissan Altima
Category: Service
Service Date: 08/26/2014
Review Created: 09/17/2014
This review was collected via phone interview by Customer Research Inc.
margert w. on 09/11/2014
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Customer service was poor"
Mike and his team tried to fix my car but was unsucessful, claim it was fix but my car wouldn't start. After spending over $500 now, they forgot to put a part on my car and I had to come back after already having my car for 2 day4/15-4/16 then after 3 months I have same problem. So I had to bring my car back to refix problem, but Mike tries to overcharge me the quote. And then try to void my warranty after spending almost $500, he is very unprofessional and needs to do the work right the first time.
Vehicle: Ford Explorer
Service Date: 09/10/2014
Review Created: 09/11/2014 04:16 AM
Ed V. at 1 Stop Auto Repair responded on 09/11/2014

Customers car has multiple issues and is poorly maintained, tried to explain that vehicle brake down was due to severe vacuum leak due to rotting hoses not previous work.

Chasity M. on 09/10/2014
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Chasity said the service was pretty quick and they got it done.
Vehicle: Toyota Camry
Category: Service
Service Date: 09/08/2014
Review Created: 09/10/2014
This review was collected via phone interview by Customer Research Inc.
Patsy R. on 09/07/2014
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"Fast Courteous & Reliable Service"
As a customer, I have been coming to 1 Stop shortly after it was opened and I've never walked away feeling as if I've been cheated because the problems has been resolved and I've gotten what I've paid for, dependable, professional service. This is Winston Salem's finest! Thanks Guys!
Service Date: 08/29/2014
Review Created: 09/07/2014 03:24 PM
Corey M. on 09/04/2014
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Corey said everything was handled right away. It was overall good customer service.
Vehicle: Daewoo Leganza
Category: Service
Service Date: 09/02/2014
Review Created: 09/04/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 147 in total