1st Rate Auto


Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

85 Reviews

99% Would Recommend
Latest Review about 4 years ago

Alex P. on 09/24/2013
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Alex said they were nice but he does not trust automotive repair businesses. He said he does not know vehicles and he was unsure if replacing the catalytic converter solved the problem. His vehicle has the same sound as when he purchased it. They were able to get things done quickly. He plans to take his vehicle elsewhere to have them check the work.
Vehicle: Ford Explorer
Category: Service
Service Date: 08/29/2013
Review Created: 09/24/2013
This review was collected via phone interview by Customer Research Inc.
Joseph W. on 09/20/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joseph said the business has always taken good care of him.
Vehicle: Mitsubishi Lancer
Category: Service
Service Date: 09/03/2013
Review Created: 09/20/2013
This review was collected via phone interview by Customer Research Inc.
Kim H. on 09/18/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kim said this business is kind, friendly, and honest.
Vehicle: Dodge Caravan
Category: Service
Service Date: 09/12/2013
Review Created: 09/18/2013
This review was collected via phone interview by Customer Research Inc.
Barry S. on 09/18/2013
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Barry said they did the work. He had to take the vehicle back to make sure his vehicle was okay because he was having some issues.
Vehicle: Honda Civic
Category: Service
Service Date: 09/12/2013
Review Created: 09/18/2013
This review was collected via phone interview by Customer Research Inc.
Eric E. on 09/16/2013
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Eric said they are so busy, it is hard for them to find time to talk with him. They are very polite and do a good job.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 09/10/2013
Review Created: 09/16/2013
This review was collected via phone interview by Customer Research Inc.
Bill B. on 09/16/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bill said they are the best.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 09/11/2013
Review Created: 09/16/2013
This review was collected via phone interview by Customer Research Inc.
Barbara D. on 09/16/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Barbara said the business keeps her old vehicle running beautifully. The personnel were attentive, courteous, and did not charge too much.
Vehicle: Saturn SL1
Category: Service
Service Date: 09/05/2013
Review Created: 09/16/2013
This review was collected via phone interview by Customer Research Inc.
Tom H. on 09/10/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tom said the business did an exceptional job, they were quick and they made sure to take care of all the extras. They make sure the vehicle is in good running shape before they return it and everything is neat and orderly. The vehicle is always ready when they say it will be.
Vehicle: Ford Ranger
Category: Service
Service Date: 08/29/2013
Review Created: 09/10/2013
This review was collected via phone interview by Customer Research Inc.
Freda H. on 09/10/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Freda said they did a great job and it was reasonable price.
Vehicle: Nissan Murano
Category: Service
Service Date: 09/06/2013
Review Created: 09/10/2013
This review was collected via phone interview by Customer Research Inc.
Lisa V. on 09/08/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Integrity"
5
Vehicle: Toyota Avalon
Service Date: 09/06/2013
Review Created: 09/08/2013 11:49 AM
Charles F. on 08/30/2013
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Charles said the business took five days to diagnose his vehicle. The business didn't fix anything. He said they charged $100 for the diagnostic exam which was too much.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 08/19/2013
Review Created: 08/30/2013
This review was collected via phone interview by Customer Research Inc.
Michael H. on 08/30/2013
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Michael said they were really great at this business, really nice and helpful, but they were short staffed. When she dropped off her vehicle they didn't have anyone to take her home. After she picked up her vehicle she had to return to them because her check engine light came on, and she had to wait about 40 minutes for someone to help her. After she picked up her vehicle for her most recent service, the check light came on again. She doesn't know if she'll return to them again about the issue. She will still recommend them.
Vehicle: Nissan Sentra
Category: Service
Service Date: 08/19/2013
Review Created: 08/30/2013
This review was collected via phone interview by Customer Research Inc.
Hannah D. on 08/30/2013
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Hannah said the communication wasn't all good, but the vehicle was fixed.
Vehicle: Volvo V70
Category: Service
Service Date: 08/22/2013
Review Created: 08/30/2013
This review was collected via phone interview by Customer Research Inc.
Cathy L. on 08/14/2013
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Cathy said the people at this business were great to work with. She said sometimes it was hard to get a hold of them when she had a question. She would definitely recommend them to others and she appreciates them.
Vehicle: Ford Expedition
Category: Service
Service Date: 08/09/2013
Review Created: 08/14/2013
This review was collected via phone interview by Customer Research Inc.
Sebrina F. on 08/09/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sebrina said every time she has gone in, they gave her an honest evaluation at this business.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 07/15/2013
Review Created: 08/09/2013
This review was collected via phone interview by Customer Research Inc.
Josh A. on 08/09/2013
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Josh said the business was great.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 08/01/2013
Review Created: 08/09/2013
This review was collected via phone interview by Customer Research Inc.
Lauren F. on 08/09/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lauren said they were really nice.
Vehicle: Honda Accord
Category: Service
Service Date: 07/19/2013
Review Created: 08/09/2013
This review was collected via phone interview by Customer Research Inc.
Paul M. on 08/09/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Paul said he has been going to this business for a long time.
Vehicle: Nissan Maxima
Category: Service
Service Date: 08/02/2013
Review Created: 08/09/2013
This review was collected via phone interview by Customer Research Inc.
Martina O. on 08/06/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thunderbird"
The staff, the personal care and professionialism. Take time to explain, give estimates and call to let you know if anything else needs repair. Very acomodating and thorough.
Vehicle: Ford Thunderbird
Service Date: 08/05/2013
Review Created: 08/06/2013 11:46 PM
John F. on 08/01/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said this business did everything he asked and more.
Vehicle: Infiniti G20
Category: Service
Service Date: 07/27/2013
Review Created: 08/01/2013
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 85 in total